Delivery Information
Shipping & Delivery
Fast, reliable delivery across Cameroon. Free shipping to Douala and Yaoundé on all orders.
Delivery Zones & Timelines
| Zone | Delivery Time | Cost |
|---|---|---|
| Douala (all districts) | 24 – 48 hours | FREE |
| Yaoundé (all districts) | 24 – 48 hours | FREE |
| Bafoussam, Bamenda | 3 – 4 business days | XAF 2,000 |
| Kribi, Limbe, Buea | 2 – 3 business days | XAF 1,500 |
| Other cities (nationwide) | 4 – 7 business days | XAF 2,500 – 3,500 |
📦 All orders are processed within 24 hours of payment confirmation. Orders placed before 12:00 PM are dispatched the same day.
Order Tracking
Once dispatched, you will receive a tracking notification via SMS and WhatsApp. Track anytime using your order number on our Order Tracking page.
Packaging
All Eyfel reed diffusers are packaged in premium protective packaging. Each order includes: sealed diffuser bottle, 8 rattan reeds, usage instructions (EN & FR), and a branded thank-you card.
Pickup Option
Customers in Douala and Yaoundé may opt for self-pickup at designated collection points. Contact us via WhatsApp to arrange a convenient pickup location.
